Most people looking up Airbnb offices want one of two things: a street address to write to, or a city where Airbnb hires. The head office answers the first. Airbnb is run from 888 Brannan Street, San Francisco, California 94103. Outside the US, its main base is Airbnb Ireland UC at 8 Hanover Quay, Dublin 2.
We read Airbnb’s latest 10-K and its company details and help pages to map every address the company names itself. One thing became plain fast. Airbnb’s annual report gives no list of office cities. So this guide covers the head office, the legal entities with published addresses and the office space Airbnb leases.
Airbnb Offices in the World by Region
Airbnb names addresses in five countries across its official pages. We grouped them by region:
| Region | City | Airbnb company | Role |
|---|---|---|---|
| North America | San Francisco, USA | Airbnb, Inc. | Global head office |
| Europe | Dublin, Ireland | Airbnb Ireland UC | Provides the website to users outside the US |
| Europe | London, UK | Airbnb Payments UK Ltd. | Payments for UK and Swiss users |
| Europe | Luxembourg | Airbnb Payments Luxembourg S.A. | Payments for users in the European Economic Area |
| Latin America | São Paulo, Brazil | Airbnb Plataforma Digital Ltda | Local company for members in Brazil |
| Asia Pacific | Singapore | Airbnb Singapore Private Limited | Company for members in China |
Europe has the most named sites, with three. That fits the money too. Europe, the Middle East and Africa brought in 39% of Airbnb’s revenue last year, close to North America’s 42%.
Airbnb Head Office in San Francisco
Airbnb’s principal executive office is at 888 Brannan Street, San Francisco, California 94103. This address appears on the cover of its annual report.
| Detail | Information |
|---|---|
| Company | Airbnb, Inc. |
| Address | 888 Brannan Street, San Francisco, CA 94103, USA |
| Lease commitments at HQ | About 0.8 million square feet across several buildings |
| HQ space offered for sublease | About 0.5 million square feet |
| Ownership | Leased |
The sublease figure is the surprise here. Airbnb is trying to sublet about 0.5 million of its 0.8 million square feet in San Francisco. In other terms, more than half of its head office space is on offer to other tenants.
Airbnb also flags a local risk. Its 10-K says its San Francisco operations are at risk from earthquakes and power outages. That risk applies to the head office and the teams based there.
Airbnb’s International Base in Dublin
Dublin is the center of Airbnb’s business outside the US. Airbnb Ireland UC provides the Airbnb website to users outside the United States. It is also the single point of contact for users under the EU Digital Services Act.
| Detail | Information |
|---|---|
| Company | Airbnb Ireland UC |
| Office address | 8 Hanover Quay, Dublin 2, D02 W5P2, Ireland |
| Registered office | 25 North Wall Quay, Dublin 1, D01 H104, Ireland |
| Company number | IE 511825 |
| VAT ID | IE9827384L |
| Contact | terms@airbnb.com |
Two Dublin addresses can confuse people. Hanover Quay is the office address, while North Wall Quay is the registered office. For letters, use the Hanover Quay address shown on the Airbnb company details page.
Dublin has a second Airbnb company as well. Airbnb Global Services Limited, also at 8 Hanover Quay, handles members located in Japan or who are Japanese residents. As a result, Japanese users deal with an Irish company, not a Tokyo one.
Airbnb Offices in Europe
Beyond Dublin, Airbnb runs two payment companies in Europe. Each one is a regulated e-money firm:
| Company | Address | Covers | Regulator |
|---|---|---|---|
| Airbnb Payments UK Ltd. | 280 Bishopsgate, London, EC2M 4AG, UK | Users in the UK, Switzerland and Russia | Financial Conduct Authority, ref. 900596 |
| Airbnb Payments Luxembourg S.A. | 1st floor Oksigen Building, 2 Rue Edward Steichen, L-2530 Luxembourg | Users in the European Economic Area | CSSF, ref. Z21 |
These two firms handle the money side of a booking. So when a guest in Paris pays a host in Lisbon, the payment contract sits with the Luxembourg company. However, the website itself is still provided by Airbnb Ireland.
Airbnb Offices in Latin America and Asia
Brazil has its own Airbnb company. Airbnb Plataforma Digital Ltda sits at Rua Aspicuelta 422, conjunto 51, CEP 05433-010, São Paulo. It is the contact company for members located in Brazil from April 1, 2022 onward. For earlier records, Airbnb Ireland UC is the contact.
In Asia, Airbnb names a Singapore company. Airbnb Singapore Private Limited, at 158 Cecil Street, #14-01, Singapore 069545, is the contact company for members located in China or Chinese residents. These details come from Airbnb’s law enforcement guidance page.
Latin America and Asia Pacific are smaller markets for Airbnb by revenue. Latin America made up 10% of revenue last year, and Asia Pacific 9%.
How Much Office Space Airbnb Leases
Airbnb leases all of its offices. Its 10-K splits the space into two groups:
| Space | Leased | Offered for sublease |
|---|---|---|
| San Francisco head office | About 0.8 million sq ft | About 0.5 million sq ft |
| Other US and international offices | About 1.5 million sq ft | About 0.9 million sq ft |
| Total | About 2.3 million sq ft | About 1.4 million sq ft |
When we added the two groups, Airbnb is trying to sublet about 1.4 million of its 2.3 million square feet. That is roughly 60% of its leased office space. Even so, Airbnb says its facilities are adequate and suitable for its current needs.
The numbers make sense next to its headcount. Airbnb had about 8,200 employees at the end of last year. On top of that, about 13,000 third-party workers handle most community support contacts. So a large share of the people who answer guests and hosts do not sit in Airbnb’s own offices.
Where Airbnb Earns Its Money
Airbnb’s revenue reached $12.2 billion last year, up 10%. We charted the split by region:
| Region | Revenue last year | Share |
|---|---|---|
| North America | $5,196 million | 42% |
| Europe, Middle East and Africa | $4,729 million | 39% |
| Latin America | $1,160 million | 10% |
| Asia Pacific | $1,156 million | 9% |
Also, 61% of Airbnb’s revenue came from listings outside the US. So most of Airbnb’s revenue comes from users served by the Dublin company.
Airbnb’s Global Reach Beyond Its Offices
Airbnb’s offices are few, but its reach is huge. Hosts list homes and guests search in more than 220 countries and regions. Airbnb also has a community of more than 5 million hosts.
Bookings show the scale. Guests booked 533 million nights and seats last year, up 8%. Gross booking value reached $91.3 billion, up 12%. So a fairly small office network supports a very large booking business.
Which Airbnb Address to Use
The right address depends on what you need:
- Corporate or investor matters: Write to Airbnb, Inc., 888 Brannan Street, San Francisco, CA 94103.
- Legal notices outside the US: Use Airbnb Ireland UC, 8 Hanover Quay, Dublin 2.
- Payment questions in the UK or EEA: Contact the London or Luxembourg payment company.
- Booking help: Use Airbnb’s online contact page at airbnb.com/help/contact_us.
For other office guides, see British Airways offices in the world and Salesforce offices in San Francisco.
Airbnb Address Questions Answered
What is Airbnb’s headquarters address?
Airbnb’s headquarters is at 888 Brannan Street, San Francisco, California 94103, USA.
Does Airbnb have an office in Dublin?
Yes. Airbnb Ireland UC is at 8 Hanover Quay, Dublin 2, D02 W5P2. It provides the Airbnb website to users outside the US.
How many employees does Airbnb have?
Airbnb had about 8,200 employees at the end of last year, plus about 13,000 third-party support workers.
In how many countries is Airbnb available?
Airbnb listings appear in more than 220 countries and regions.
Can I visit an Airbnb office for help with a booking?
We found no walk-in help desk on Airbnb’s own pages. Booking help runs through Airbnb’s online contact page.
