Tripadvisor has a head office in Needham, Massachusetts, and roughly 25 more leased offices around the world. The Needham building sits at 400 1st Avenue, a short drive west of Boston. However, most of the staff do not work there. About 68% of Tripadvisor’s 2,590 employees are based in Europe, while only 28% work in the US.
So the real map of Tripadvisor is more European than the address suggests. We read Tripadvisor’s latest annual report, its careers pages and its press contact page, then lined up every city the company names. That gave us 20 office cities in 15 countries, plus a legal office in Dublin.
Tripadvisor Offices in the World by Region
Tripadvisor’s careers site groups its offices into three regions. We counted the cities in each one:
| Region | Office cities Tripadvisor names | Count |
|---|---|---|
| Americas | Needham, New York | 2 |
| Europe, Middle East and Africa | Vienna, Split, Copenhagen, London, Oxford, Paris, Reykjavik, Milan, Turin, Amsterdam, Lisbon, Madrid, Barcelona, Stockholm, Geneva | 15 |
| Asia Pacific | Singapore, Sydney, Tokyo | 3 |
Europe dominates the list. In fact, three out of every four office cities are in Europe. That matches the staff split in the annual report. It also matches the business, because two of Tripadvisor’s brands grew up in Europe.
The annual report gives a slightly different count, though. It says Tripadvisor leases about 172,000 square feet at nearly 25 locations outside its head office. It names New York, London, Singapore, Barcelona and Paris as examples. So the careers list covers most sites, while a few smaller ones, such as sales desks, may not appear there.
Tripadvisor Head Office in Needham
Tripadvisor runs the company from Needham, a town on Route 128 west of Boston. It does not own the building. Instead, it leases about 280,000 square feet there.
| Detail | Information |
|---|---|
| Company | Tripadvisor, Inc. |
| Address | 400 1st Avenue, Needham, MA 02494, USA |
| Phone | +1 781 800 5000 |
| Office space | About 280,000 square feet, leased |
| Lease end | December 2030, with two five-year extension options |
The Needham site is bigger than all other Tripadvisor offices put together. For example, 280,000 square feet at the head office compares with 172,000 square feet across the other locations. As a result, Needham holds about 62% of all the office space the company leases.
Most visitors come by car. From Route 128 or I-95, take exit 19A for Newton Highlands and merge onto Highland Avenue. Then turn right onto 1st Avenue. After you pass A Street, the building is on your left. Visitors can park in the garage next to the building. For public transport, Tripadvisor asks visitors to contact the person they are meeting. From Logan Airport, take the Mass Pike west, then Route 128 south.
Tripadvisor Offices in the Americas
The Americas have only two Tripadvisor office cities on the current careers list. Needham is the first, and New York is the second.
New York is one of the five cities the annual report names by hand. Tripadvisor says its offices outside Needham are mainly sales offices, subsidiary head offices and international operations. So New York is the company’s second American base, close to many advertisers and travel firms.
A second Tripadvisor careers page lists more American cities. These include Ewing in New Jersey, El Segundo in California, Las Vegas, São Paulo and Ottawa. However, those cities are missing from the main office list. So if you plan to apply in one of them, check the live job board first.
Tripadvisor Offices in Europe
Europe is the heart of Tripadvisor’s workforce. With 68% of employees there, Europe has more than twice as many Tripadvisor staff as the US.
| Country | Office cities |
|---|---|
| United Kingdom | London, Oxford |
| Spain | Madrid, Barcelona |
| Italy | Milan, Turin |
| France | Paris |
| Netherlands | Amsterdam |
| Portugal | Lisbon |
| Austria | Vienna |
| Croatia | Split |
| Denmark | Copenhagen |
| Iceland | Reykjavik |
| Sweden | Stockholm |
| Switzerland | Geneva |
London, Barcelona and Paris are the three European cities the annual report singles out. Tripadvisor also runs separate press contacts for the UK and Ireland, for Italy and for Europe as a whole.
Paris matters for another reason. TheFork, Tripadvisor’s restaurant booking brand, works in 11 European countries with more than 50,000 restaurants. France, Spain and Italy are also where Tripadvisor has the most office cities. So the Paris, Madrid, Barcelona, Milan and Turin offices make more sense once you know about TheFork.
Some cities on the list are a surprise. For instance, Split in Croatia and Reykjavik in Iceland are small travel markets. Still, both appear next to London and Paris, which shows how widely the company spreads its staff across Europe.
Tripadvisor’s Legal Office in Dublin
Dublin does not appear on the current careers list. Even so, Tripadvisor has a legal presence there. Tripadvisor Ireland Limited acts as the company’s legal representative under the EU Digital Services Act (DSA).
| Detail | Information |
|---|---|
| Entity | Tripadvisor Ireland Limited |
| Address | 70 Sir John Rogerson’s Quay, Dublin 2, Ireland |
| Phone | +353 1 512 6124 |
| Who it serves | Public authorities only |
This office does not handle traveller questions. In fact, Tripadvisor says it will not answer general user requests sent to the Irish representative. Travellers should use the online help centre, or write to the Needham address instead.
Tripadvisor Offices in Asia Pacific
Asia Pacific is the smallest region for Tripadvisor staff. Only about 4% of employees work outside the US and Europe. That share covers Asia, Australia and every other country together.
Three cities make up the current Asia Pacific list:
- Singapore: The only Asian city named in the annual report, so it is the office to watch in the region.
- Sydney: Tripadvisor’s one office city in Australia and the wider Pacific.
- Tokyo: The office city for Japan, which also has its own press email.
The second careers page also shows Beijing, Shanghai, Gurgaon and Seoul. Again, those cities are missing from the main office list. So confirm them with a live job post before you plan around them.
Where Tripadvisor Staff Actually Work
The headcount split explains the office map better than any address list. We charted the regional shares from the annual report:
When we applied those shares to 2,590 employees, Europe came out at about 1,760 people. The US had about 725, and the rest of the world about 105. So for every Tripadvisor employee outside the US and Europe, there are roughly 17 in Europe.
Office rules add one more twist. Tripadvisor uses a model it calls activity-based working. Some roles are mainly in the office, while others can be done mostly from home. Even so, Tripadvisor says all full-time staff should expect some in-person time with colleagues. Also, its offices close between Christmas and New Year’s Day.
How Big Tripadvisor Is Today
Tripadvisor is now three businesses under one roof. First comes the Tripadvisor review site, with more than one billion reviews and opinions. Then comes Viator, which sells tours and activities. Finally, TheFork takes restaurant bookings.
Last year, Tripadvisor reported total revenue of $1.89 billion. Its new Experiences segment, which combines Viator with Tripadvisor’s own experiences business, brought in $924 million of that. In other words, almost half the company’s revenue now comes from tours and activities.
Tripadvisor also says it works across more than 40 countries and more than 20 languages. So the site reaches far more places than its 20 office cities. Most markets are served online, from the hubs in Needham, Europe and Singapore.
Which Tripadvisor Office to Contact
Your reason for writing decides where to send it:
- Head office and mail: Write to Tripadvisor Inc., 400 1st Avenue, Needham, MA 02494, USA, or call +1 781 800 5000.
- Traveller help: Use the Tripadvisor help centre or the general support form online.
- Press in Europe: Email the UK press office, which also covers Ireland.
- Press in Asia: Use the Asia Pacific or Japan press emails on the Tripadvisor contact page.
- Sales: Email the sales team, which works with hotels, tour firms and advertisers.
Mapping other travel firms? Our British Airways office guide covers the airline side. For short stays, see where Airbnb has offices. Planning a work trip to one of these cities? Our business travel checklist covers the basics.
Tripadvisor Office Questions People Ask
Here are quick answers.
What is the address of Tripadvisor’s headquarters?
Tripadvisor’s headquarters is at 400 1st Avenue, Needham, Massachusetts 02494, USA. The main phone number is +1 781 800 5000.
How many offices does Tripadvisor have?
Tripadvisor leases its Needham head office plus nearly 25 other locations. Its careers site names 20 office cities across the Americas, Europe and Asia Pacific.
Does Tripadvisor have an office in the UK?
Yes. Tripadvisor lists two UK office cities, London and Oxford. It also runs a separate UK and Ireland press contact.
Does Tripadvisor own its offices?
No. Tripadvisor owns no real estate. It leases the Needham head office until December 2030 and leases all other sites too.
Where do most Tripadvisor employees work?
Most work in Europe. About 68% of the 2,590 staff are there, compared with 28% in the US.
